Frontier Airlines severed its relationship with a pair of contractors after a viral exchange with a customer in which the two acted like absolute buffoons.
The footage — filmed by the would-be passenger — was posted to social media platform X Wednesday, showing two workers who taunt a man trying to check in at the Frontier Airlines desk.

Frontier Airlines worker refuses to let a man check into his flight, taunts him as he tries rushing so he doesn’t miss his flight.
Man: “I paid for a ticket.”
Worker: “You didn’t pay $25 for an agent assist fee. Hello? And you thought you was gonna get on your flight. And you… pic.twitter.com/A6m3rb1KsO
— Collin Rugg (@CollinRugg) May 7, 2025

“I paid for …